Store Policy (2025)
This page was last updated January 2, 2025
PACKAGES
At FlavorDistro, accessible from https://flavordistro.com, one of our main priorities is the privacy, satisfaction, and service of our visitors. This Store Policy document contains types of information that is collected and recorded by Flavor distro and how we use it.
REFUNDS
Due to the nature of our product all sales are FINAL. Any issues, Damages, or returns for products must be notified and initiated within 48 hours of receiving product, else sale is Final.
If you have additional questions or require more information about our Store Policy, do not hesitate to contact us.
This Store Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Flavor Distro. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Store Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Advertising Partners Store Policies
You may consult this list to find the Store Policy for each of the advertising partners of Flavor Distro.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Flavor Distro, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Flavor Distro has no access to or control over these cookies that are used by third-party advertisers.
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Store Policy for their policies on user data. For easier access, we hyperlinked to their Store Policies below.
Returns and Packages
ALL PACKAGES ARE SUBJECT TO INVENTORY AVAILABILITY AND ARE PRIORITIZED BY ORDER SEQUENCE. ITEMS REQUESTED ARE NOT ALWAYS GUARANTEED TO BE INCLUDED AND ARE AT THE DISCRETION OF FLAVOR DISTRIBUTION AND ITS TEAM
As a wholesale company, we take the utmost care in packaging our products with pride and respect to our clients. If your products are damaged, please file claim with your selected shipping carrier as every order sent out is inspected and reinforced as required.
We do not process refunds for any discounted orders or orders with free shipping. All orders of that note will receive CREDIT instead of refund. Customers must reach-out within 48 hours of receiving products for a valid refund/credit.
https://policies.google.com/technologies/ads
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files
Flavor Distro follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Flavor Distro uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Store
Flavor Distro's Store Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Store Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Store Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Flavor Distro does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Provide Your Own B.O.L.
1. Select “Provide Your Own B.O.L." option at check out.
2. Email your BOL with your ORDER NUMBER to flavordistribution@gmail.com
3. Please request pickup at least three (3) days after your order is placed.
Please request the pickup date to be at least 2 days after your order is placed.
Our pallets are sized 48x40 and are stacked up to 72 inches (6 feet) high.
Request Pallet Shipping
If you would like pallet shipping please select the "Request Pallet Shipping" option at checkout.
After Your Order is Placed
1. Is your address or residential address or commercial?
2. Is a lift gate required?
You may also include these answers in your checkout notes.
Your BOL (Bill of Lading) will be sent to your email shortly after your contact with our team member. This will have your expected delivery date.
Standard Pallet Sizes Order processing is 2-3 days.
Orders on the East Coast are delivered within 2/3 Business Days.
Orders on the West Coat are delivered within 4/5 Business Days.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.